Suppliers and data processing
Version: 12 November 2026
Practice uses the following suppliers according to the features you use. Model selection does not restrict all tools to the selected model provider. Relevant prompts, files, conversation excerpts or connected-service data can be sent to suppliers performing your task.
| Supplier | Purpose | Location information |
|---|---|---|
| DeepInfra | Hosted DeepSeek Standard chat and follow-up suggestions, including suggestions after Advanced responses | US inference |
| Anthropic | Advanced chat | International processing; no UK-only commitment |
| OpenAI | Image generation and enabled AI/embedding tools | International processing; no UK-only commitment |
| Mem0 (Embedchain, Inc.) | Conversation memory on a paid plan | US infrastructure and international suppliers |
| Exa Labs, Inc. | Public web search and source retrieval | International processing |
| Perplexity | Enabled research features | International processing |
| E2B (FoundryLabs, Inc.) | Isolated code and document-processing environments | International processing |
| Railway Corporation | Application hosting and operational logs | International processing |
| MongoDB | Atlas database and stored files | Configured cloud infrastructure; no UK-only commitment |
| Clerk | Authentication and account access | International processing |
| Upstash | QStash scheduled task delivery | US East endpoint |
| Nylas | Enabled email/calendar connections | US endpoint |
| Unipile SAS | Enabled connected communications | EU data processing; encrypted routing and onward suppliers subject to its terms |
| ImageKit | Media storage, transformation and delivery | International infrastructure and delivery network |
| Optional, separately consented advertising conversion measurement | International processing; advertising-platform roles apply | |
| PostHog | Consented public traffic and conversion analytics | EU project; support and onward processing may involve other locations |
| Stripe | Subscriptions and payments | International processing; independent-controller roles also apply |
Google, Microsoft and other services you choose to connect have their own terms and responsibilities. A service selected and controlled by you is not automatically a Practice subprocessor. Stripe also processes information for its own payment, fraud-prevention and legal purposes. Reddit processes separately consented advertising events for Practice rather than customer workspace instructions. PostHog processes optional analytics for Practice rather than the customer's workspace instructions.
Suppliers' retention and data-use conditions differ. Mem0's paid-plan terms restrict customer-content use to service delivery and support, with separate aggregated/de-identified data provisions. DeepInfra hosts the selected DeepSeek model itself; it does not send these prompts to DeepSeek. Before the November 2026 migration, Standard and suggestions used DeepSeek's direct API. The migration does not retrospectively alter earlier processing.
Ask hello@practice.cx for information about applicable safeguards, supplier changes or deletion. This register does not claim UK-only storage, universal zero retention, or that every supplier has the same training policy.